Returns & Exchanges

At Mads Nørgaard, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window from the day you receive your order. Please ensure all items are returned in their original condition with all tags intact.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack the Items

Place the items in their original packaging or a secure box, ensuring the return form is included inside the parcel.

3

Ship the Parcel

Attach the provided prepaid shipping label to the outside of your package and drop it off at your nearest authorized service point.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing